Change happens in all organizations. When it comes to business finding better ways to do things, especially when it comes to utilizing technology, is a means for more profits, quicker turnaround, and stronger customer satisfaction. New tools for timekeeping, processing, delivery and a myriad of other techniques in the workspace make the day to day operations more efficient. For all of the ways technology, like in-vehicle GPS technology, make a businesses life better, it is unfortunate then that many managers and team leaders have difficulty getting a buy-in from employees.
Whether it be a false sense that big brother is watching or a false sense of loyalty to old ways of doing things, many personnel find it difficult to accept these new tools, here are some basic tips on getting everyone onboard to these new forms of tech that make life easier in the long run.
Listen to employee concerns.
Take the time to hear employees concerns. The point is to lessen the impact of modifications to the procedure before the change takes place. Take a chance to observe employees as they will often remain silent, but performance and anxiety are indicators.
Show empathy for employee concerns.
Employees feel at a loss in times of stress and challenge search for solutions from management. Be transparent and honest. Speak to their concerns and use reassurance to calm fears. Don’t make false promises, just keep an open door policy for employees to communicate. For example, if drivers are concerned about new GPS in-vehicle tracking in their vehicles, listen to the concerns so they can be addressed, and to cull any rumors about spying on the employees.
Be positive about the change.
Reinforce goodwill by remaining upbeat about the modification. Get the buy-in from integral employees to be evangelists about the new technology. Show how it will benefit the work environment.
Make sure training is beneficial.
Make the time for employees to prepare for using the new technology. Preparation and training can help them transition. It will help to make them feel more comfortable and have the added benefit of making a move to the new platform smoother.